NEW AND EXISTING PREFERRED CUSTOMERS
Every new and existing PC will receive a FREE Rose Quartz Facial Roller* with a February Auto-Delivery Order of $130 USD/$160 CAD or more.
In CA, existing PCs will receive a FREE Rose Quartz Facial Roller* with a February NFR Order of $130 USD or more. NEW BRAND PARTNERS
NEW BRAND PARTNERS
Every new Brand Partner will receive a FREE Rose Quartz Facial Roller* with a February Enrollment Order of $130 USD/$160 CAD or more at the time of enrollment.
*To get free rose quartz roller, Auto-Delivery, New Brand Partner Enrollment Order or NFR Order must total $130 (USD)/$160(CAD), before taxes and after all discounts are applied. Free rose quartz facial roller applies to February order only, while supplies last.
PARTICIPATING MARKETS: US/CA/CA(NFR)
Returns and Refunds
If an order is returned for a refund and the original order received the free Rose Quartz Roller then they must return the free item with the order in order to get a full refund.
If the order is returned without the Rose Quartz Roller, the value of the free item ($20 USD, $22 CAD) will be deducted from the refund when it is processed. For example, the value of the Rose Quartz Roller is $30 USD so if a BP or PC received this in their order as a free GWP, then the item must be returned with the order in order to get a full refund. If they return the order without, $30 would be deducted from the refund prior to completing the refund.
When a Customer Support agent gives a RMA to a PC or BP, they need to look at the original order and if a free Rose Quartz Roller was in the order they need to make sure the customer or BP is aware that the full order must be returned for a full refund.
PC or BP may not return the free item only for a refund. The item is non-refundable since it was a free item with purchase.